Terms of Service
Effective Date: 13.01.2025
1. Acceptance of Terms
By accessing or using our website and services ("Services"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, you are prohibited from using our Services and must discontinue use immediately. These Terms form a legally binding agreement between you, wether personal or on behalf of an entity ("You"), and the owners of pentestnet.com.
We reserve the right, at our discretion, to change and modify these Terms of Service, and update the Effective Date of these Terms. You waive any right to receive specific notice of each such change. It is your responsibility to review these Terms periodically to stay informed of updates.
You will be deemed to have been made aware of and to have accepted the changes in any such revision by your continued use after a new Effective Date is posted.
2. Eligibility
You must be at least 18 years old to create an account or use our Services. By using the Services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
3. User Accounts
To access certain features, you must create an account. You agree to:
- Provide accurate and up-to-date information during registration.
- Have the legal capacity and agree to these Terms and Conditions.
- Not access the Services through automated means, wether through a script, a bot or otherwise.
- Not use the Services for any unauthorized or illegal purpose.
- Not use the Services in any way that violates applicable law or regulation.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized access or breach of security.
4. User Content
You retain ownership of any content you upload ("User Content"). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your User Content solely for providing the Services. You represent and warrant that you own or have the necessary rights to upload the content and that it does not violate any laws or third-party rights.
5. Purchases and Subscriptions
We offer services on a one-time purchase or subscription basis. By making a purchase, you agree to:
- Pay the listed fees, which are subject to change with notice.
- Understand that subscriptions renew automatically unless canceled before the renewal date.
- Review and comply with any specific terms related to the purchased service.
Refund Policy
- Subscription Services: Refunds for subscription services are considered on a case-by-case basis if the service fails to meet advertised standards.
- One-Time Purchases: Refunds for one-time purchases are considered on a case-by-case basis if the service fails to meet advertised standards.
- Refund requests should be directed to support@pentestnet.com and include proof of purchase and a description of the issue.
6. GDPR Compliance
We process personal data in compliance with the General Data Protection Regulation (GDPR). For details, see our Privacy Policy. You have the following rights:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request data erasure under certain conditions.
- Restrict or object to data processing.
- Data portability.
- File a complaint with a supervisory authority.
7. Prohibited Activities
You agree not to:
- Engage in any illegal or fraudulent activity.
- Use the Services for any unauthorized or illegal purpose.
- Use the Services in any way that violates applicable law or regulation.
- Access the Services through automated means, wether through a script, a bot or otherwise.
- Upload harmful, defamatory, or obscene content.
- Disrupt or interfere with the Services or servers.
- Misrepresent your identity or affiliation.
- Violate intellectual property or other proprietary rights.
- Use any information obtained from the Services in order to harm, harass or abuse another person or entity.
- Attempt to impersonate another user or person.
- Make improper use of our support services.
- Exploit the Services for any commercial purpose, without our express prior given permission.
8. Limitations of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities, arising from your use of the Services. Our total liability is limited to the amount you paid for the Services during the 12 months preceding the event giving rise to the claim.
9. Termination
We may suspend or terminate your account or access to the Services for any violation of these Terms or at our discretion and without notice or liability. Upon termination, your right to use the Services ceases immediately, and we may delete your data unless required by law to retain it.
10. Modifications and Interruptions
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice. We are not liable for any interruptions or delays in the Services due to technical issues, maintenance, or other unforeseen circumstances. We do not guarantee the availability, functionality, or accuracy of the Services at all times.
11. Corrections
We strive to ensure that the information on our website and within the Services is accurate, complete, and up-to-date. However, we do not warrant that all content is free from errors or omissions. We reserve the right to correct any inaccuracies, errors, or omissions and to update information without prior notice, including pricing, descriptions, availability and various other information.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of Austria. Any disputes shall be resolved through our payment provider Stripe.
13. Contact Us
If you have any questions or concerns, contact us at support@pentestnet.com.